Picture this: You spend weeks planning the perfect party. You book a live band, hire a team of barbecue pitmasters and create the ideal vibe. But when guests arrive, you…
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Less Talking, More Listening: What Your Audience is Trying to Tell You
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Ellie Hilemn
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Understanding Social Listening Social listening is the practice of paying attention to your audience’s behavior, comments and feedback across platforms. It involves monitoring your brand’s tags, mentions, replies and welcoming…
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Essential Strategies for Building Long-Term Client Relationships
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Abbie Ashford
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Customer loyalty is arguably one of the more critical aspects of business and client relations. Having loyal customers increases sales and transactions within the company in the long term. Researchers…
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Five Ways to Leverage Social Media to Build Customer Relationships
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Morgan Lawrence
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It’s one thing for your company to gain new customers, but it’s another to know how to keep them coming back for more. Social media is the most effective method…
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